jl7game Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how jl7game ("jl7game," "we," "us," "our") collects, uses, stores, shares, and protects the personal data of users ("you," "Player," "User") who access or use the jl7game online casino platform at jl7game.app (the "Platform"). This Policy applies to all personal data collected through the Platform, including during account registration, gameplay, payment processing, customer support interactions, and marketing communications.

By registering an account with jl7game or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the jl7game Platform.

This Policy should be read alongside jl7game's Terms & Conditions, which are available at /terms-conditions, and our Responsible Gaming Policy at /responsible-gaming. Together, these documents form the complete agreement governing your use of the jl7game Platform.

Data We Collect

jl7game collects the following categories of personal data from players and Platform visitors:

jl7game does not collect sensitive personal data (such as health information, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent. We collect only the minimum data necessary to provide the jl7game Platform and comply with our legal obligations.

How We Collect Data

jl7game collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment data from payment processors such as GCash and PayMaya;
• Regulatory sources: Data received from PAGCOR, the National Privacy Commission, or other Philippine regulatory authorities in connection with our compliance obligations.

How We Use Your Data

jl7game uses your personal data for the following purposes:

• To create and manage your jl7game player account;
• To verify your identity and age (21+ requirement) in compliance with Philippine gaming regulations;
• To process deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card;
• To provide and improve the jl7game Platform, including game delivery, bonus management, and customer support;
• To detect and prevent fraud, money laundering, and other illegal activity in compliance with the Anti-Money Laundering Act (AMLA);
• To monitor gaming activity for responsible gaming purposes and to identify players who may be at risk of gambling-related harm;
• To send you account-related communications, including transaction confirmations, security alerts, and policy updates;
• To send you promotional communications about jl7game offers and bonuses, where you have consented to receive such communications;
• To comply with our legal and regulatory obligations under Philippine law, including reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC);
• To resolve disputes and enforce our Terms & Conditions.

jl7game will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jl7game processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data, such as for marketing communications;
• Contractual necessity: Where processing is necessary to perform our contract with you, including account management, payment processing, and game delivery;
• Legal obligation: Where processing is required to comply with applicable Philippine law, including KYC verification, AML reporting, and PAGCOR regulatory requirements;
• Legitimate interests: Where processing is necessary for jl7game's legitimate interests, such as fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and interests.

Data Sharing & Disclosure

jl7game does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash, PayMaya, and Philippine banking partners, for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: Third-party services that assist jl7game in verifying player identity and age in compliance with Philippine regulations;
• Fraud prevention and security partners: Services that help jl7game detect and prevent fraudulent activity on the Platform;
• Game content providers: Third-party game studios whose titles are available on the jl7game Platform, to the extent necessary for game delivery and RNG auditing;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, and other Philippine government agencies, where required by law;
• Professional advisers: Legal, accounting, and auditing firms engaged by jl7game, subject to professional confidentiality obligations.

All third parties with whom jl7game shares personal data are required to handle that data in accordance with applicable Philippine data protection law and jl7game's data protection standards.

Data Retention

jl7game retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with Philippine AML regulations;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• Gaming history: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes;
• KYC documents: Retained for a minimum of five (5) years after account closure or the last transaction, whichever is later;
• Communications data: Retained for two (2) years from the date of the communication, unless required for longer for dispute resolution purposes;
• Technical and cookie data: Retained for up to thirteen (13) months from collection, unless a shorter period applies under our cookie settings.

Upon expiry of the applicable retention period, jl7game will securely delete or anonymise your personal data in accordance with our data destruction procedures. Where anonymisation is not technically feasible, jl7game will ensure the data is rendered inaccessible and is not used for any further processing.

Data Security

jl7game implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL 256-bit encryption for all data transmitted between your device and the jl7game Platform;
• Encryption of sensitive data at rest, including financial data and government ID information;
• Role-based access controls ensuring that only authorised jl7game personnel can access personal data, and only to the extent necessary for their role;
• Regular security audits and penetration testing of the jl7game Platform infrastructure;
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access;
• Continuous monitoring of the Platform for suspicious activity and potential security incidents;
• Staff training on data protection obligations and secure data handling practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl7game will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.

Cookies & Tracking Technologies

jl7game uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyse Platform usage. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security. These cannot be disabled;
• Functional cookies: Remember your preferences, such as language settings and display options, to personalise your jl7game experience;
• Analytics cookies: Collect anonymised data about how players use the Platform, helping jl7game improve performance and user experience;
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats on the jl7game Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl7game Platform. jl7game does not use third-party advertising cookies or share cookie data with advertising networks.

Your Rights Under Philippine Data Privacy Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl7game:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, which this Privacy Policy fulfils;
• Right of access: You have the right to request a copy of the personal data jl7game holds about you;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jl7game has violated your data privacy rights.

To exercise any of these rights, please contact jl7game's Data Protection Officer at the contact details provided in Section 14 of this Policy. jl7game will respond to all data rights requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act.

Children's Privacy

The jl7game Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. jl7game does not knowingly collect personal data from persons under the age of 21. If jl7game becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered an account with jl7game or provided personal data to jl7game, please contact our support team immediately so that we can investigate and take appropriate action.

Third-Party Links

The jl7game Platform may contain references to third-party services, such as payment processors and game providers. jl7game is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jl7game. This Privacy Policy applies solely to personal data collected and processed by jl7game through the jl7game Platform.

Changes to This Privacy Policy

jl7game reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via the email address or mobile number on file, or by prominent notice on the Platform, at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the jl7game Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how jl7game protects your personal data.

Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jl7game's handling of your personal data, please contact our Data Protection Officer (DPO). jl7game is committed to resolving all data privacy enquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information about your rights under Philippine data privacy law, visit the NPC's official resources.

For information about our gaming rules and player obligations, please review our Terms & Conditions. For responsible gaming support, please visit our Responsible Gaming page.